Frequently asked questions

Ordering

How do I place an order?


There are 2 ways to do this: - Order through the online site www.creativeeats.ca - Order through email, info@creativeeats.ca *Do note that all orders have to be placed at least five (5) days before pick-up!




What do I need to provide to pick up my meal?


Please provide your order number or name when picking up your meal.




Can I make special dietary requests?


Yes, please include them in your order. We will contact you if we're unable to meet your dietary requests.





Delivery

Can we change our order from pick up to delivery last minute?


We arrange the delivery routes almost a week in advance. It's important that customers are firm with their decision. However, we do understand that things happen and will do our best to accomodate any last minute change.





Catering

Do you cater?


Yes we do. Please contact us to let us know the day and size of your group.